Availability and Accessibility of ICT Facilities for Utilization of Information in Academic Libraries in Yobe State, Nigeria

Abstract

This study investigated availability and accessibility of Information and Communication Technology (ICT) facilities for effective service delivery in academic libraries in Yobe State, Nigeria. The study targeted six tertiary institutions in Yobe State, with a population of 1885 registered library users. A sample size of 303 students was considered for data collection. The research adopted  survey research design to gather information on key ICT resources such as computers, printers, and internet connectivity, and their roles in facilitating access to digital and printed academic materials. Findings revealed that the availability of ICT facilities significantly enhances the utilization of information resources, with high percentages of students reporting positive impacts from computers, internet connectivity, and e-journals. Conversely, underutilization of resources like Local Area Network and certain digital repositories suggests a need for better integration into academic practices. Addressing these challenges is crucial for enhancing student access to ICT facilities. Student perceptions of ICT effectiveness reveal high ratings for online academic resources, digital libraries, collaborative research tools, educational software, and support services. These facilities were viewed as significantly enhancing academic research and study activities, though continuous improvement is necessary to maintain and increase their effectiveness. The study highlights the crucial role of ICT facilities in academic libraries, providing actionable insights to improve their accessibility and effective utilization in Yobe State institutions of higher learning.