Availability and Utilization of Library Resources and Services by Students at Catholic Institute of West Africa (CIWA), Port Harcourt, Rivers State, Nigeria

Abstract

This study investigated the availability, utilization, and challenges of library resources and services at the Catholic Institute of West Africa (CIWA) Library. Using a descriptive survey design, data were collected from 25 respondents through structured questionnaires. The analysis revealed that while a range of resources and services are available, their utilization is inconsistent among users; books 56%, journal 48%, CD-Rom 56%, seating 48% and user education 40%. Key challenges identified include limited funding 3.28, lack of current materials 3.08, unstable internet connectivity 3.72, inadequate staffing 2.72, and weak administrative policies 2.76. at grand mean of 3.2960.  The findings further indicated that although some users expressed satisfaction with available services, a significant number were either partially or not satisfied. The study concluded that for the CIWA Library to effectively support academic and research activities, substantial improvements in infrastructure, staffing, resource acquisition, and service delivery are necessary. Recommendations were made to address the identified gaps and promote optimal utilization of library services.